The Dance Emotion mobile app: The best tool to book your classes
Discover the mobile app
Dance Emotion
Book and make up classes, change your schedule, sign up for intensive classes… Without going to the secretary’s office!
What can you use the app for?
Booking and making up classes
View and make payments
Add your classes to the calendar
Update your profile
Follow the steps!
Register with your details and if you are already a student it is essential that you use the same email address you used to register at the school, otherwise the accounts will not be synchronized!You can take a cool profile picture, add your credit card details to book classes and much more under “My profile”, which is located at the top left of the menu.
Frequently Asked Questions FAQ
To make up a class... Is there a notice period?
Yes. You must let us know and cancel your class in the New Dance Emotion App at least 12 hours in advance. Otherwise, the class is lost and we may not be able to do anything about it. If you cancelled with at least 12 hours’ notice, you can make it up within the same month if you have the adult monthly plan, or within the same week if you have a Zumba subscription or a children’s plan.
To find out more about your monthly plan, see the Rates page.
Can it be recovered at any time during the month?
If you have the Adult plan, you can use your credits throughout the month. Also, if you don’t use them all, they roll over to the following month as long as you keep your subscription active.
If your plan is the Zumba or Children’s plan, credits are used on a weekly basis. If you don’t use your credit in a given week, it expires and does not carry over.
To find out more about your monthly plan, see the Rates page.
I do not see the payments made at the school
Sometimes duplicate customers are created if you have been informed in the past or if there are any errors. Get in touch with us and we will look into it together.
My reservations are not showing up
If you are a new student we may not have booked your classes yet, and if you are a regular student it may be due to a synchronization error. In both cases please contact the secretary’s office and we will fix it as soon as possible.
How do I change my password?
From the same mobile app it will ask you in English or Spanish “Forgot your password?” and if you click on it, it will send you a recovery email from where you can re-enter a new password.
Can I also access through the web?
Yes, we are not limited to the mobile app. If you feel more comfortable from your computer, as many people do, you can log in using the same username and password you created in the app (or vice versa) at the following link: https://momence.com/sign-in
If you are prompted for a center, type Dance Emotion separated with a space and you will locate the school.
Download it now!
